✆ 1300464349

PROHIBITED & RESTRICTED ITEMS LIST

Our priority is to ensure that your parcel is delivered quickly and safely every time. Unfortunately, there are some items which couriers either restrict you from sending, or restrict the level of compensation available on.

Prohibited items are those marked with below. You CAN NOT send these items through any courier who you book with One Express.

Restricted items are those marked with below. You CAN send these items through any courier who you book with One Express however this will be on a no compensation basis. If they are lost or damaged in transit you will be unable to make a claim for compensation.

Item Restricted Prohibited
Animals / Animal skins / Furs / Any Animal Parts / Ivory and ivory products / Human remains
Aerosol cans / Sprays
Airbag modules
Batteries (except dry cell)
Biological samples
Clock
Coffee machines
Explosives / Fireworks / Christmas crackers
External bodywork (including bumpers, bonnets, trims and scooter frames)
Ceramic / Marble / China / Stone / Resin / Porcelain / Pottery (or any item containing these materials)
Currency of any kind (including money, negotiable items, stamps, event tickets, lottery tickets & payment cards)
Dry ice
Drugs & medicines (including prescription)
Any part containing or having contained oil/petrol, unless flushed through
Desktop Computers
Environmental waste
Filth, foul smelling or disgusting materials.
Fire extinguishers / Life jackets
Fishing rods
Fish Tanks
Frames (without glass)
Furniture (unless flat-packed)
Glass items (including lamps & mirrors)
Health supplements (including vitamins and protein)
Infectious substances
Jewellery (including watches)
Liquids of any kind (including alcohol, paint, perfumes oil, bleach and adhesives)
Mobile phones (prohibited to send to selected countries, please contact us before sending internationally)
Musical instruments (unless shipped in a hard case)
Passports / Birth certificates / Driving licences
Perishable goods (including food)
Pictures / Paintings / Artwork
Plants / Seeds
Pornographic materials
Precious metals / Stones (including diamonds, gold & silver)
Televisions, LCD screens, plasma screens, CRT screens, LED screens, Projectors
Sewing/Knitting machine
Sinks / Toilets or similar
Sharp Instruments (including Knives)
Tyres
Vehicle parts
Weapons (including replicas)
White goods (including fridges, ovens, microwaves, washing machines, dishwashers)

STAY UP TO DATE WITH EVENTS AROUND THAT CAN IMPACT THE DELIVERY OF YOUR SHIPMENTS.

For further information please call our customer contact centre on 1300 46 43 49.

We always recommend to weigh and measure your FREIGHT using the right tools when it's packed and ready to go. Then you are ready to make your enquirie here using our online platform freight quote


Read more